Each entry sets out the requirement, what was arranged and what the customer said. Customers are not named on this website; each entry gives the sector and location, and a direct reference is arranged on request.
01
Requirement
What the customer needed and why
02
Arrangement
What was put in place, and by whom
03
Delivery
How the contract ran in practice
04
Feedback
What the customer said afterwards
UK national threat level, SEVERE · an attack is highly likely
Source: MI5 · reviewed by Pro Security Group operations
UK national threat level, SEVERE · an attack is highly likely
Source: MI5 · reviewed by Pro Security Group operations
UK national threat level, SEVERE · an attack is highly likely
Source: MI5 · reviewed by Pro Security Group operations
UK national threat level, SEVERE · an attack is highly likely
Source: MI5 · reviewed by Pro Security Group operations
Construction
Site security for a principal contractor
Kent
Guarding & gatehouse
Requirement
Gatehouse control and out of hours cover on an active construction site, with access records the contractor could produce at audit.
Arrangement
Directly employed officers on agreed shifts, working to written post instructions, with the specification reviewed as the build changed phase.
Status
Ongoing contract.
The client is not named on this website. A written reference for this contract, with their agreement, is available to procurement teams on request.
Principal contractor Construction, Kent
Reference arranged on request rather than published.
Corporate
Front of house and access control
London
Concierge & guarding
Requirement
A single officer presence combining reception duties with access control in a managed office building.
Arrangement
Concierge trained officers briefed on the building procedures, with reporting to the building manager.
Status
Ongoing contract.
The client is not named on this website. A written reference for this contract, with their agreement, is available to procurement teams on request.
Managing agent Corporate offices, London
Reference arranged on request rather than published.
Retail
Store security to the retailer’s own procedures
London
Retail guarding
Requirement
Visible cover during trading hours, working to the retailer’s own rules on loss, conflict and customer interaction.
Arrangement
Officers briefed on the store procedures before deployment, with incident reporting in the retailer’s own format.
Status
Ongoing contract.
The client is not named on this website. A written reference for this contract, with their agreement, is available to procurement teams on request.
National retailer Retail, London
Reference arranged on request rather than published.
Events
Stewarding and door supervision
South East
Event security
Requirement
Licensed door supervision and stewarding for recurring events, planned against the venue licence conditions.
Arrangement
A staffing plan agreed per event, with a named supervisor running the security operation on the day.
Status
Recurring engagement.
The client is not named on this website. A written reference for this contract, with their agreement, is available to procurement teams on request.
Venue operator Events, South East
Reference arranged on request rather than published.
Outcomes are stated only where they can be evidenced. Where a measurable result has not been recorded and agreed with the customer, this page says what was delivered rather than claiming an improvement.
Want a reference for a tender?
We can arrange a direct customer reference in a comparable sector, with their agreement.
